Telephony

The Comms Company, as you may have guessed from the name, provide telephony services.

From a small office system for a few users through to multi-site networked VoIP systems.

The two manufacturers that we partner with are Alcatel-Lucent and Avaya. The choice of system will depend on the size of your organisation, expansion for the future, the number of sites and the features that you require.

At the Comms Company we like to provide a complete solution, from the box on the wall through project management to the user training. We are fully trained to install, programme, train and support the Alcatel-Lucent and Avaya solutions and constantly keep ourselves and our customers updated with the latest and best of breed in telecommunications.

Whether you require a new system on a green field site or additions and support for existing systems, we are happy to assist in surveying your site(s) and recommending the best way forward, especially bearing in mind the move towards the 21st Century Network, 21CN.

The Comms Company can provide all the services you will need to get your organisation connected to the Public Network and the World Wide Web:

► Telecommunications Servers

► A full range of handsets to suit your needs VoIP connections between sites

► Automatic Call Distribution systems for Call Centre style operations

► Screen based telephony, linked to your database of clients and suppliers

► Converged integration with your data network

► The vital connection to your Line Provider Low Call Costs

► Ongoing support and training to take you forward

Examples of existing clients include:

► Solicitors practices

► Mortgage providers

► Garden Centres

► Window and Wheel manufacturers

► Building Management and Architectural practices